AI Usage Intelligence for Claude, ChatGPT, Copilot, and the rest of your AI stack
Turn opaque AI activity into clear intelligence. Understand exactly how your teams are leveraging AI, what tools are driving value, and where risky exposures are occurring.
The AI Visibility Gap
Most AI monitoring tools can tell you an employee visited ChatGPT. They can't tell you whether that employee was summarizing a board document or drafting a lunch order. They can't tell you which use cases are driving productivity, which sanctioned tools are sitting unused, or why employees keep routing work through unapproved apps. Without that context, every governance decision is a guess, and every ROI conversation stalls.
Top Resources for Security Teams
Harmonic Security AI Usage Intelligence
Harmonic turns raw AI activity into strategic insight. We synthesize prompt data into tasks and use cases that reflect your business, and map both adoption patterns and sensitive data exposure to the context in which they occur.
Because Harmonic sits at the endpoint, we capture interactions that network-based tools miss, including personal account use, embedded AI features inside sanctioned SaaS, and agentic workflows connecting to enterprise systems. Usage Intelligence leverages this rich dataset to produce a detailed mapping of exctaly how your company uses AI.
See Where and Why Risky Tools Are Used
When employees reach for unsanctioned tools, it's usually a signal about what's missing from the sanctioned ones. Harmonic maps risky tool use back to the specific use case driving it, so you can see the work behind the workaround.
Not every risk looks the same. Harmonic identifies the specific tool, the account type, and the subscription plan in use, and ties all of it to the use case it supports. You can prioritize the exposures that matter most and sanction the tools employees are clearly telling you they need.
Understand Which AI Investments Are Delivering Value
See exactly where AI is paying off. Harmonic shows you which use cases are driving real productivity, which teams are leading adoption, and how AI work is trending across the business over time.
That intelligence takes the guesswork out of license decisions, renewals, and build-versus-buy calls. You know which sanctioned tools are earning their spend, which are shelfware, and which emerging use cases deserve more investment.
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Pinpoint Where Employees Need Support
Every use case in Harmonic shows you who's doing the work, which apps they're using, and where they're running into policy friction. That makes it easy to spot the teams that are self-serving with AI effectively and the ones that need help.
Usage Intelligence empowers you to target enablement where it will land. Roll out the right training, share the right internal templates, and promote the sanctioned tools that actually solve the problem, instead of sending a generic AI policy reminder to the whole company.
FAQs
Quick answers about Harmonic Security
AI is embedded in approved productivity tools like Google Translate, Microsoft Copilot, and Salesforce. Blocking AI would block core business functions. Additionally, employees will use personal devices and accounts to access AI when corporate access is restricted, creating greater shadow AI risk.
Some SASE vendors offer limited AI controls for a small number of high profile domains like ChatGPT or Copilot. However, these controls require per domain integrations and do not cover the full spectrum of AI tools, embedded AI features, or agentic workflows.
Harmonic does not rely on a fixed list or single category of AI tools. It finds AI wherever it appears and evaluates the actual data being shared, delivering controls that Netskope and Zscaler cannot match.
Harmonic uses purpose built small language models that understand user intent and sensitive data in milliseconds. This low latency analysis lets you enforce inline controls without slowing work down, rather than staying stuck in passive monitor mode.
Harmonic can be installed with a range of MDM tools, such as Kandji, Intune, or Jamf. Read more here https://docs.harmonicsecurity.app/browser-extension
Google Chrome Microsoft Edge Mozilla Firefox Safari Other Chromium browsers: Arc, Brave, Vivaldi, Island, Genspark Other Firefox browsers: Zen Browser AI browsers: Comet, Dia
Mike Janielis
Principal Information Security Architect
Huy Ly
Director IT Infrastructure/Security,
Monolithic Power Systems
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