Data Protection Agreement: Third Party Subprocessors
The Harmonic System uses the following sub-processors in providing services to Customers. This list is maintained and updates may be made to this page from time to time subject to the terms of the Data Processing Agreement in place between the Customer and Harmonic Security.Our list of third party processors is located below.
| Sub Processor |
Purpose |
Location of Processing (Country) |
| Amazon Web Services (AWS) |
Amazon Web Services provide hosting services for the Harmonic Application |
UK and EU |
| Auth0 (now part of Okta) |
Auth0 provide enterprise identity and authentication services for Harmonics customers |
Global |
| Hubspot |
Hubspot host Customer Relationship Management software that Harmonic Security uses to store contract configuration data. |
Europe |
| Pendo |
Harmonic uses services from Pendo to track user behaviour against user ID |
Europe |
| ClickHouse |
Clickhouse provide relational database management services for the Harmonic Security application. |
Europe (AWS) |
| Kombo |
Kombo provides services to integrate our Customers HR Information Systems within the Harmonic Protect system. |
Netherlands (EU) and USA |
| Sentry |
Harmonic utilise Sentry for log and error management. Customer data is excluded from this source by default. |
Frankfurt, Germany (EU) |
| Google Cloud Platform (Cloud Translate API) |
The Google Cloud Translate API will be used to support non-english text translation in order to expand our data protection services to a wider range of languages
|
Europe |
